1. Returns
- You have [7 days] from the date of delivery to request a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Certain items such as perishable goods, custom products, or clearance items may not be eligible for return.
2. Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed to your original method of payment within [7 working days].
- Shipping costs are non-refundable unless the return is due to our error (wrong or damaged product).
3. Exchanges
- We only replace items if they are defective or damaged.
- If you need an exchange, please contact us at [8779388463].
4. Non-Returnable Items
The following items cannot be returned or refunded:
- Custom or personalized orders
- Perishable goods (e.g., cement, fresh construction materials if applicable)
- Gift cards or downloadable digital products
5. How to Start a Return
To start a return or request a refund, please contact us at:
📧 [support@yourdomain.com]
📞 [8779388463]
We will provide you with instructions and the return address.
6. Shipping for Returns
- You will be responsible for paying your own shipping costs for returning items, unless the product is defective or we sent the wrong item.
- Please use a trackable shipping method. We cannot guarantee that we will receive your returned item without proof of delivery.
7. Contact Us
If you have any questions about our Refund & Returns Policy, please contact us: